The Company YTanoutVTC, AN INDIVIDUAL COMPANY, with a capital of 0 euros, whose registered office is at Marne la Vallée , registered in the trade and companies register of MEAUX under the number 879693497.00 represented by Mr. TANOUT Yacin (hereinafter the “Company”) The Company offers the following services: Book a private driver online..
The Company invites its Users to carefully read these General Conditions of Sale and Use (hereinafter the "GTC / CGU"). The CGV/CGU apply to all the Services provided by the Company to its Customers
of the same category, regardless of the clauses that may be included in the Client's documents and
in particular its general conditions of purchase.
The CGV/CGU are systematically communicated to the Customer who requests it.
The Customer is required to read the CGV/CGU before placing an Order.
In the event of subsequent modification of the CGV/CGU, the Customer is subject to the version in force at the time of his Order.
The data recorded in the Company's computer system constitutes proof of the transactions concluded with the Client.
"Customer" means any natural or legal person who places an Order on this Website;
"Order" means any order placed by the User registered on this Site, in order to benefit Company Services;
"General Conditions of Sale and Use" or "CGV / CGU" designate these general conditions online sale and use;
"Consumer" refers to the natural person buyer who does not act for professional needs and/or out of his professional activity;
"Professional" refers to the buyer, legal or natural person who acts within the framework of his activity professional;
Services" refers to all the services offered to Users by the Company through this Website;
"Site" refers to this webSite, i.e. www.viatransfert.fr;
"Company" refers to the Company YTanoutVTC, more fully designated in Article I hereof; and
"User" any person who makes use of the Site.
Registration on the Site is open to all legal or natural persons of legal age and enjoying their
full personalities and legal capacities.
The use of the Services offered on the Site is subject to the User's registration on the Site. Registration is free.
To proceed with the registration, the User must fill in all the mandatory fields, without which the service will not can be issued. Failing this, registration cannot be completed.
Users guarantee and declare on their honor that all the information communicated on the Site, especially when they are registered, are accurate and consistent with reality. They undertake to update their personal information from the page dedicated to them and available in their account.
All registered Users have a username and a password. These are strictly personal. and confidential and must not under any circumstances be communicated to third parties under penalty of deletion of the offending Registered User's account.
Each registered User is personally responsible for maintaining the confidentiality of its username and password. The Company will not be no case held responsible for the theft of a User's identity. If a User suspects fraud at any time, he must contact the Company as soon as possible so that the latter can take the necessary measures and regularize the situation.
Each User, whether a legal or natural person, can only hold one account on the Site. In the event of non-compliance with the CGV/CGU, in particular the creation of several s accounts for one person or further providing false information, the Company reserves the right to proceed with the deletion temporary or permanent of all accounts created by the offending Registered User.
The deletion of the account entails the permanent loss of all the advantages and services acquired on the Site. However, any Order made and invoiced by the Site before the deletion of the account will be executed within normal conditions.
In the event of deletion of an account by the Company for breach of the duties and obligations set out in the CGV/CGU, it is strictly forbidden for the offending User to re-register on the Site directly, by through another e-mail address or through an intermediary without the express authorization of the Company.
The Services that are the subject of the CGV/CGU are those which appear on the Site and which are offered directly by
the Company or its partner service providers.
The services are described on the corresponding page within the Site and mention is made of all their essential characteristics. The Company cannot be held responsible for the impossibility of carrying out the said service when the User is not eligible.
When a Registered User wishes to obtain a service sold by the Company through the Site, the price indicated on the page of the service corresponds to the price in euros all taxes included (TTC) and takes account of the reductions applicable and in force on the day of the Order. Price shown does not include fees accessories which will be indicated if necessary in the summary before ordering.
The Company reserves the right to modify its prices at any time. It undertakes to invoice the services to the rate applicable at the time of their Order. For services whose price cannot be known a priori or indicated with certainty, a detailed estimate will be sent to the Customer.
Under no circumstances may a User demand the application of discounts that are no longer in effect on the day of the Ordered.
Any Order can only be made when the User has registered on the Site. The User, when logged into his account, can add Services to his virtual basket. He can access the summary of his
virtual basket in order to confirm the Services he wishes to order and place his Order by pressing
the “Checkout” button.
He will then have to fill in his address, the method of delivery as well as a valid method of payment in order to finalize the order and effectively form the sales contract between him and the Company.
The registration of an Order on the Site is made when the Customer accepts the GCS/CGU by ticking the box provided for this purpose and validates his Order. This validation constitutes proof of the sales contract. The finalization of the Order implies acceptance of the prices and terms of performance of the services such as indicated on the Site.
Once the Order has been placed, the Customer will receive confirmation by e-mail. This confirmation will summarize the Order and information relating to the performance of the service(s). In the event of non-payment, incorrect address of the Customer or other problem on the Customer's account, the Company reserves the right to block the Customer's order until the problem is solved. In case of impossibility to carry out the service, the Customer will be informed by e-mail to the address that he will have provided to the Company. The cancellation of the order for this service and its reimbursement will be made in this case, the rest of the order remaining firm and definitive. The Company may allow the Customer to benefit from price reductions, rebates and rebates depending on the number of Services ordered or depending on the regularity of the Orders, according to the conditions set by the Company.
Unless otherwise specified, all sales are paid in cash at the time of the placing of the
Depending on the nature or amount of the Order, the Company remains free to require a deposit or the payment of the full price when placing the Order or when receiving the invoice. Payment can be made by:
- Bank transfer
- Bank card
In the event of total or partial non-payment of the services on the date agreed on the invoice, the Customer Professional must pay the Company a late payment penalty, the rate of which is equal to the rate charged by the Bank Centrale Européenne for its refinancing operation increased by 10 percentage points. The operation of financing retained is the most recent on the date of the Order of the Services.
In addition to late payment compensation, any sum, including the deposit, not paid on its due date will produce full right the payment of a fixed indemnity of 40 euros due for recovery costs.
In the event of total or partial non-payment of the services on the date agreed on the invoice, the Customer Consumer must pay the Company a late payment penalty, the rate of which is equal to the legal interest rate.
No compensation may be made by the Customer between penalties for delay in the supply of services ordered and sums owed by the Customer to the Company for the purchase of Services offered on the Site.
The penalty due by the Client, Professional or Consumer, is calculated on the amount including all taxes included in the amount remaining due, and runs from the due date of the price without any prior residence is necessary.
In the event of non-compliance with the payment conditions described above, the Company reserves the right to cancel or suspend the sale.
The provision of services ordered on the Site will be provided by:
- The Company
The Company undertakes to implement all human and material resources to carry out the service within the deadlines announced when placing the Order. However, it cannot in any case be held liable for delays in the performance of services caused by faults beyond its control. accountable.
If the services have not been performed within the stipulated time, the resolution of the sale may be requested by the Customer under the conditions provided for in articles L216-2 and L216-3 of the Consumer Code. The sums paid by the Customer will be returned to him no later than fourteen days following the date of termination of the contract.
This provision does not apply when the delay of the Company is due to a fault of the Customer or to a case of force major event, i.e. the occurrence of an unforeseeable, irresistible event beyond the control of the Company.
In the event that the execution of a physical service could not have been carried out or would have been postponed due to an error in the address indicated by the Client, the travel costs of the service provider appointed by the Company to carry out the unsuccessful service will be the responsibility of the Customer.
The Consumer has a right of withdrawal of 14 days from the placing of the Order, except
for the products mentioned in article L221-28 of the Consumer Code as reproduced below:
"The right of withdrawal cannot be exercised for contracts:
1° For the provision of services fully performed before the end of the withdrawal period and the performance of which has started after express prior consent of the consumer and express waiver of his right of withdrawal;
2° The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of control of the professional and likely to occur during the withdrawal period;
3° Supply of goods made to the consumer's specifications or clearly personalized;
4° Supply of goods likely to deteriorate or expire rapidly;
5° For the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
6° For the supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items;
7° For the supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional ;
8° Maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to answer urgency;
9° Supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
10° Supply of a newspaper, periodical or magazine, except for subscription contracts to these Publications;
11° Concluded during a public auction;
12° Provision of accommodation services, other than residential accommodation, transport services for goods, car rentals, catering or leisure activities which must be provided on a date or on a fixed period;
13° For the supply of digital content not supplied on a material medium, the execution of which began after express prior consent of the consumer and express waiver of his right of withdrawal. To exercise this right of withdrawal, the Consumer sends a declaration to the address:
He will be reimbursed for all fees paid for the provision of services within 14 days of taking knowledge by the Company of its declaration of withdrawal. The refund will be made by the same means of payment as the one used to purchase.
However, if the provision of services has already begun on the date of becoming aware of the withdrawal by the Company, the value corresponding to the service already provided will be deducted from the reimbursement. The latter will be operated by the same means of payment as for the purchase.
Registration on the Site entails the processing of the Customer's personal data. If the Customer refuses
the processing of his data, he is asked to refrain from using the Site.
This processing of personal data is done in compliance with the General Protection Regulations Data 2016/679 of April 27, 2016.
Furthermore, in accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right to query, access, rectify, modify and oppose all of their data by writing, by mail and justifying his identity, to the following address: firstname.lastname@example.org.
This personal data is necessary for the processing of his Order and the establishment of his invoices where applicable, as well as improving the functionality of the Site.
The Site may use third party companies to perform certain operations. By browsing the Site, the Customer accepts that third-party companies may have access to his data to allow the proper functioning
of the Site.
These third-party companies only have access to the data collected in the context of carrying out a specific task. The Site remains responsible for processing this data.
In addition, the User may therefore be required to receive information or commercial offers from of the Company or its partners.
The User may at any time oppose the receipt of these commercial offers, by writing to the address of the Company listed above.
In addition, Customer information may be transmitted to third parties without their prior express consent. in order to achieve the following goals:
- respect the law
- protect anyone from serious bodily harm or even death
- fight against fraud or damage to the Company or its users
- protect the property rights of the Company.
The Company ensures an appropriate level of security proportional to the risks incurred and their
probability, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016.
However, these measures do not in any way constitute a guarantee and do not commit the Company to an obligation of data security result.
To allow its Users to benefit from optimal navigation on the Site and a better
operation of the various interfaces and applications, the Company may place a cookie on
the user's computer. This cookie is used to store information relating es to navigation on the Site, as well as
as well as any data entered by Users (in particular searches, login, email, password).
The User expressly authorizes the Company to place a so-called "cookie" file on the User's hard drive.
The User has the option of blocking, modifying the retention period, or deleting this cookie via their browser interface. If the systematic deactivation of cookies on the User's browser prevents him from using certain services or functionalities of the Site, this malfunction cannot in any case constitute a damage for the member who will not be able to claim any compensation for this fact.
The Company reserves the right to modify the Site, the services offered there, the GCS/CGU as well as any
delivery procedure or other component of the services provided by the Company through the Site.
When placing an Order, the User is subject to the stipulations set out in the CGV / CGU in force when placing the Order.
The Company can in no way be held responsible for the unavailability, whether temporary or
permanent presence of the Website and, although it implements all means to ensure the permanent
service, it may be interrupted at any time. In addition, the Company reserves the right, by an act
voluntarily, to make the Site unavailable in order to carry out any operation to update, improve or
As previously mentioned herein, the Company cannot under any circumstances be held responsible for delays in providing a service for reasons beyond its control, independent of his will, unpredictable and irresistible or whose fault cannot be attributed to him.
The brand, the logo, and the graphic charter of this Site are registered trademarks with the INPI and the works protected by intellectual property, the ownership of which belongs exclusively to the Company. All dissemination, exploitation, representation, reproduction, whether partial or complete without the express authorization of said company will expose the offender to civil and criminal prosecution.
The law governing the CGV/CGU is French law. Any dispute that may arise between the Company and a User
during the execution of the present will be the subject of an attempt at amicable resolution. Otherwise, disputes will be
brought to the attention of the competent ordinary courts.
The Customer is informed that he can resort to conventional mediation, with the Mediation Commission of consumption provided for in article L534-7 of the Consumer Code or with the mediation bodies existing sectors. He may also resort to any alternative dispute resolution method in the event of dispute.
Prior to his Order, the Customer acknowledges having had communication, in a legible and understandable manner,
of the CGV/CGU and the information and information provided for in articles L111-1 to L111-7 of the Code of
consumption, and in particular:
- the essential characteristics of the Services;
- the price of the Services;
- the date or the deadline by which the Company undertakes to provide the Service;
- information relating to the identity of the Company (postal, telephone and electronic contact details);
- information relating to legal and contractual guarantees and their implementation methods;
- the possibility of resorting to conventional mediation in the event of a dispute;
- information relating to the right of withdrawal (deadline, terms of exercise).
Placing an Order on the Site implies acceptance and acceptance of the GCS/CGU. The Customer cannot rely on a contradictory document.
House of Justice and Law
4 rue Sainte-Claire Déville, Lognes 77185